GENERAL

Remuneration
The customer has instructed the company to tow the customer’s vehicle to the location provided and if no such location is provided, to an address deemed suitable by the company.
The customer undertakes to pay the company’s usual charges for such services as quoted prior to accepting the job.  

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A cancellation fee of $50 applies for any services cancelled after confirmation was given prior.
 
Company’s Liability for Damage or Loss
The vehicle will be towed at the sole risk of the customer (or owner).
The customer hereby exempts the company from and indemnifies the company against all liability of whatsoever nature, arising directly or indirectly from the towing and/or storage of the vehicle.
This exemption and indemnity includes, but is not restricted to, any liability for direct and/or consequential loss or damages for personal injury, or damages arising from the loss of the vehicle (or any items contained in the vehicle), the failure to deliver the vehicle adequately or at all, or from or to the correct address, or from any other cause arising, whether any such liability, loss or damage is caused by or arises from breach of contract, negligence or gross negligence, on the part of the company, its servants, agents or employees, or otherwise.